How Do I Know If I’m Hiring the Right Indiana Roofer? 7 Questions to Ask First

What should you ask before you choose a roofer for your home? Choosing the right roofer can be stressful; your roof protects your entire house, and mistakes can be costly. Indiana homeowners face unique challenges, such as spring storms, heavy snow, and seasonal temperature swings, so hiring someone with local experience is essential.

At Hoel Roofing, we’ve worked on hundreds of roofs across Indiana, from simple one-story homes to complex multi-level builds. We’ve also seen the other side; too many homeowners call us after being left with leaks, unfinished work, or voided warranties because they trusted the wrong roofer. That’s why we believe in being upfront, transparent, and equipping you with the knowledge to make the right choice from the start.

In this article, we’ll walk you through 7 key questions to ask any roofing contractor, helping you distinguish between trustworthy professionals and those cutting corners. By the end, you’ll know exactly what to look for to hire a roofer who’s insured, experienced, and reliable, and confident that your Indiana home is in safe hands.

Questions To Ask Roofers Before Hiring Them

1. What Details Are Included in Your Estimate?

A quality roofing estimate should go beyond a simple dollar amount. For Indiana homeowners, it’s essential to confirm that the contractor accounts for weather-specific needs, local building codes, and proper installation techniques.

Key details to look for:

• Materials specified by brand and type: e.g., CertainTeed Landmark shingles, synthetic underlayment, and proper ventilation.
• Installation details: Ice and water shield installed where Indiana’s snow and ice can cause leaks.
• Inclusion of flashing and accessories: All metal flashing, vents, and pipe boots replaced with new materials.
• A detailed ventilation plan: Ridge vents, soffit vents, and attic ventilation to prevent ice dams and heat damage.
• Specific warranty coverage: Both manufacturer and workmanship warranties.

Why it matters: A detailed estimate shows transparency and ensures your Indiana roof will withstand local weather conditions. The more detail you see, the clearer you’ll be on what you’re paying for, and whether corners are being cut. A vague, one-line estimate often means hidden costs later. A detailed one shows transparency and gives you confidence that the roofer knows their craft.

2. Are There Any Extra Costs Typically Not Included In the Quote?

Some roofers may often give you a low bid that may look appealing, but if it skips critical steps, you’ll end up paying more later.

Some extra costs that typically may not be included are:

• Tear-off of the old roof – Beware of “layovers,” where new shingles are placed directly over old ones. It’s faster and cheaper, but it can conceal problems like rotten decking and reduce the lifespan of your new roof. Also, Indiana’s ice and snow can reveal hidden rot if old layers are left in place.
• All structures being covered – Does the estimate specify if the garage, porch roof, or shed is included, or just the main house? You don’t want surprises later.
• Number of “squares” (roofing measurement) – Roofing materials are measured in squares (100 sq. ft. sections). Seeing this number helps you determine if you’re being charged the correct amount for the material.
• Details on extras – Items like skylights, chimneys, or special ventilation should be listed if they’re part of the project.

Why it matters: If a quote leaves out key details, you may end up with hidden add-on costs or, worse, an incomplete job. The best roofers are transparent from the start.

3. What Kind Of Insurance Do You Carry?

This is one of the most important questions to ask, because it directly protects you. Roof work is dangerous. In Indiana, you should confirm your roofer has:

• General liability insurance: Covers accidental damage to your home, such as if a ladder falls through a window or a heavy shingle bundle damages your landscaping.
• Workers’ compensation insurance: Covers the roofing crew in case someone is injured on your property. Without it, you could be held financially responsible.

Why it matters: Roof work is dangerous. Without proper coverage, a homeowner can be left liable for thousands of dollars in medical bills or repairs. A trustworthy roofing company won’t just say they’re insured; they’ll gladly provide up-to-date insurance certificates when asked.

4. What Manufacturers Are You Backed and Certified With?

Not all roofers are created equal. Some are officially “preferred” or “certified” installers with top roofing manufacturers, such as GAF or Owens Corning. This status isn’t handed out lightly; it means:

• Extra training: Certified roofers have completed specialized courses to install products according to the manufacturer’s specifications.
• Verified business standards: Their insurance, licensing, and financial stability have been vetted.
• Access to better warranties: Only certified roofers can offer extended manufacturer warranties that protect your roof for decades to come.

Why it matters: Certification adds a layer of credibility and peace of mind. It demonstrates the contractor’s commitment to quality and offers warranty coverage that non-certified roofers simply can’t provide.

5. How Do Your Warranties Work?

Not all warranties are the same, so it’s important to know what’s covered and for how long. Ask:

• How long is the workmanship (labor) warranty? This covers installation errors. A reputable roofer should stand behind their work for years to come.
• How long is the manufacturer’s (materials) warranty? Covers defects in shingles, underlayment, or other roofing products.
• Who handles what? A clear explanation helps you determine whether to contact the contractor or the manufacturer if an issue arises.

Why it matters: A “lifetime warranty” sounds excellent, but it’s useless if the contractor has only been in business for one year. Working with a certified roofer ensures that your warranty is valid and backed by both the contractor and the manufacturer, providing you with protection regardless of the circumstances.

6. Can You Explain Why Your Bid Is Lower or More Expensive Than Others?

Not all roofing bids are created equal, and the price alone doesn’t tell the whole story. Asking a roofer why their estimate is higher or lower than competitors’ can reveal a lot about their materials, workmanship, and long-term value.

Here’s what their answer might tell you:

Lower bids may use cheaper materials, skip essential components (like underlayment or flashing), or come from contractors who don’t carry full insurance or warranties.

Higher bids often include premium materials, certified installers, better warranties, and more thorough cleanup or support after the job.

Why it matters: A clear, detailed explanation shows transparency and professionalism. A reputable roofer should be able to walk you through every line item—so you understand exactly what you’re paying for and can confidently compare quality, not just cost..

7. What Experience Do You Have With Indiana Roofs?

Roofing isn’t the same everywhere. Indiana’s climate, with hot summers, snowy winters, and spring storms, creates unique challenges. That’s why local experience matters. Ask:

• How long have you been roofing in Indiana? Look for contractors with years of experience in the region.
• What types of homes have you worked on? Ideally, they’ve handled homes similar to yours in size, style, and roof pitch.
• When do you recommend scheduling a replacement? In Indiana, spring and early fall are the best times. Late fall and winter often bring weather delays, and material costs usually increase at the start of the year.

Why it matters: A roofer familiar with Indiana weather knows how to install roofs that can withstand heavy snow, wind, and temperature swings; that local expertise ensures your investment lasts.

Frequently Asked Questions

How many estimates should I get before hiring a roofer?
It’s our recommendation to obtain at least two to three estimates. This helps you compare pricing, warranties, and the level of professionalism. Just remember, cheapest isn’t always best.

How long should a roofing project take in Indiana?
Most residential roof replacements can be completed in 1–3 days, depending on size, weather, and materials. Complex projects may take longer.

Should a roofer offer a warranty?
Absolutely. A professional roofer should provide both a manufacturer’s warranty (for materials) and an artistry warranty (for labor). Lack of either is a red flag.

What’s the difference between a local roofer and a storm chaser?
Local roofers have a permanent presence in your community; they’ll be around for future service needs. Storm chasers often appear after significant weather events and quickly disappear, making warranty claims nearly impossible to pursue.

How do I know if the price I’m quoted is fair?

A fair estimate includes a detailed breakdown of materials, labor, warranties, and cleanup. If a contractor avoids specifics or pushes a “too good to be true” price, consider it a red flag. By asking these seven questions, you’ll quickly distinguish between trustworthy contractors and those cutting corners. The right roofer will be transparent, insured, and experienced, and will gladly walk you through every step.

Want to compare trusted roofers in our area? See our guide on the best roofing companies in East Central Indiana to help you make an informed choice.